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Privacy Policy

A&E Balm Company fully respects your privacy. You do not need to give any information about yourself in order to browse our website. However, in order to process an order, correspond with you or provide you with price quotes or other information, we do need information from you, such as your name, address, email address and phone number.

We collect your personal information to give you the best service possible and, in particular, for the following reasons:

  • To process your online order;
  • To contact you concerning retailer and/or distributor price quotes;
  • For internal record keeping;
  • We may use the information to improve our products and services;
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided; and
  • We may use the information to customize our website according to your interests.

Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A&E Balm Company does not sell, distribute or lease any personal information regarding our customers to any outside parties, unless we have your permission or are required by law to do so. We do engage in trusted third parties who assist us in operating our website (such as our website creator and host), conducting our business or servicing you (such as our bank and payment gateway), so long as those parties have agreed to keep this information confidential, secure and are PCI compliant.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. You should look at the privacy statement applicable to such websites. Nonetheless, we seek to protect the integrity of our site and welcome any unsatisfactory feedback about such visited linked sites.

By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 6/12/2018.

If there are any questions regarding this privacy policy, you may contact us at:

  • A&E Balm Company
  • 1848 Fuller Road, Suite 4, West Des Moines, Iowa 50265
  • Phone: 515-225-4415
  • Fax: 515-225-4458
  • Email: admin@thehappycow.net
  • A&E Balm Company